DKD Global Privacy Policy
and Data Protection

This Privacy Policy explains how DKD Global (“DKD Global”, “we”, “us”, “our”) collects, uses, shares, and protects personal data through our website and related online services. By visiting our website, submitting an inquiry, requesting consultation, uploading documents, or using any of our services, you acknowledge and accept the practices described in this Privacy Policy.

DATA CONTROLLER

DKD Global is responsible for the processing of personal data collected through our website and services. We provide citizenship, residency, visa, and global mobility consulting services, including application preparation, process coordination, and communication with relevant authorities and authorized partners where applicable.

PERSONAL DATA WE COLLECT

Depending on the service requested and the country or program involved, we may collect different types of personal data. This may include identification details, contact information, residency and address details, passport and travel information, birth and family details, education and employment information, eligibility or financial suitability information, payment and billing information, documents and supporting files required for applications, communication records, meeting notes, customer support requests, and security-related technical data. Some programs may require additional documentation. In such cases, we may also receive sensitive content that could include criminal record certificates, civil status records, medical reports, or biometric-related documents, strictly to the extent required for application processing.

HOW WE COLLECT PERSONAL DATA?

We collect personal data directly from you through inquiry forms, online application fields, email and messaging channels, phone calls, video meetings, document upload areas, and communications during service delivery. We also collect certain technical data automatically when you use our website, such as IP address, device and browser details, access logs, and cookie data. If you submit personal data on behalf of another person, you confirm that you have the lawful authorization to share that information with us.

WHY WE USE PERSONAL DATA

We process personal data to respond to inquiries, assess eligibility, recommend suitable citizenship or residency pathways, prepare and organize application files, review documentation, coordinate with authorized partners or relevant authorities, schedule and manage follow-ups, provide customer support, improve service quality, prevent fraud and misuse, maintain platform security, comply with legal obligations, manage billing and payments, and keep appropriate communication records.

LEGAL BASIS FOR PROCESSING

We process personal data where it is necessary for the performance of a contract or to take steps at your request before entering a contract, where you have provided consent, where processing is required to comply with legal obligations, and where processing is necessary for our legitimate interests, including service improvement and security, provided those interests are not overridden by your rights. Some programs require specific documents by law or policy. If such data is not provided, we may be unable to deliver the service or proceed with the application.

SHARING OF PERSONAL DATA

We may share personal data only to the extent necessary for service delivery and process management. This can include authorized local or international legal and consulting partners, governmental authorities and official bodies, translation and document handling providers, courier and logistics providers, payment and financial transaction providers, IT infrastructure and cybersecurity vendors, and customer communication tool providers. We do not sell personal data. When we work with third parties, we apply appropriate contractual, organizational, and technical measures to protect confidentiality and security.

INTERNATIONAL DATA TRANSFERS

Because our services involve cross-border programs, personal data may be transferred to recipients in other countries, including the country of your application and the jurisdictions where our authorized partners operate. Such transfers occur only when required to deliver the service or complete the application process. We take reasonable steps to ensure that international transfers are handled securely and that only necessary data is shared.

DATA RETENTION

We retain personal data only for as long as needed to fulfill the purposes described in this Privacy Policy. After your process is completed, we may keep certain records for additional periods where required by law, for audit purposes, to handle potential disputes, or to protect legitimate business interests. When the retention period ends, we delete, anonymize, or restrict access to the data.

COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies to support functionality, improve user experience, enhance security, and measure performance. These technologies can help with session management, saving preferences, traffic analysis, and security monitoring. You can manage cookies through your browser settings. Disabling cookies may affect certain website features.

MARKETING COMMUNICATIONS

We may use your contact information to send service-related updates, respond to requests, or share relevant information you have asked for. Where required, we will seek your consent before sending promotional communications. You can opt out of marketing messages at any time by notifying us through the available communication channels.

AUTOMATED DECISION-MAKING

Applications are generally reviewed through human-led processes. However, we may apply limited automated checks for security, fraud detection, spam prevention, or system integrity. These checks are designed to protect both users and our services.

DATA SECURITY

We apply reasonable technical and organizational safeguards to protect personal data. These measures may include access controls, authorization management, audit logging, secure storage practices, encryption where appropriate, and confidentiality obligations for personnel. No online transmission or storage method is fully secure. You should take care when sharing sensitive information and use secure channels when possible.

THIRD-PARTY LINKS AND SERVICES

Our website may contain links to third-party websites or services. DKD Global is not responsible for the privacy practices of third parties. If you interact with external services, you should review their privacy policies before providing personal data.

CHILDREN’S PRIVACY

Our services are not intended to be marketed directly to children. However, family-based applications may require information about minors. In such cases, we process children’s data only as necessary for the application and expect that the data is provided by a parent or legal guardian.

YOUR RIGHTS

Depending on applicable law, you may have the right to request access to your personal data, request correction of inaccurate data, request deletion or restriction of processing, object to processing in certain circumstances, withdraw consent where processing is based on consent, and request data portability where applicable. You may submit your request through the contact channels available on our website. We may need to verify your identity before processing the request, in line with security and legal requirements.

CHANGES TO THIS POLICY

We may update this Privacy Policy to reflect legal, operational, or service-related changes. The latest version will be published on our website and becomes effective from the date of publication.

EFFECTIVE DATE

January 20, 2026